Detroit Lakes Native and Husband Appear on Dr. Phil Show

Brianne and Bryce O’Neill appear on Dr. Phil, May 16, 2022

DETROIT LAKES (KDLM) – A Detroit Lakes native who found herself without wedding photos after Glasser Images’ abrupt closure was finally able to receive her wedding photos thanks to Dr. Phil.

Brianne, a native of Detroit Lakes and her husband Bryce O’Neill now of Grand Forks, ND appeared on Monday’s Dr. Phil episode after learning through a friend that the photography company they had used for their wedding last July had gone out of business leaving them without photos.

“On the day of the wedding they told us don’t be using your phones…because it will interact with the pictures we’ll be taking. So I said to my grandma and my mom put your phones down we’re going to trust them and they’re going to take our pictures,” said Brianne on Monday’s show.

Dr. Phil surprised the couple with photo books filled with their wedding day photos with the help of Rachel LaCour Neisen, Chief Product Officer at ShootProof who was able to coordinate with Glasser images to retrieve the memories.

Jack Glasser, the owner of Glasser Images, issued a statement to Dr. Phil, saying, “We are so grateful to Dr. Phil and ShootProof for stepping in and facilitating the delivery of [Bryce and Brianne’s] wedding photos. As of today, ShootProof has been able to deliver photographs to more than 30 percent of customers who initially couldn’t receive their memories. We understand we still have more work to do, and we remain thankful to all of our customers for their incredible patience.”

The North Dakota Attorney General has filed a civil lawsuit against Glasser Images for allegedly defrauding consumers and subcontractors in North Dakota, South Dakota, Minnesota and Colorado.

A copy of the segment on Dr. Phil is available HERE.